Customer care

How can we help with your game table?

Rioloiuy support can help with product questions, assembly, use, care, warranty coverage and Amazon order guidance.

Best way to reach us

Message Rioloiuy through Amazon.

Amazon is the current sales channel for Rioloiuy products. Messaging through your Amazon order keeps purchase details connected to the conversation and helps the support team respond efficiently.

Support details

What to expect

Sales channelAmazon marketplace
Response timeUsually within 24 to 48 hours on business days
WarrantyOne year, with lifetime technical support

Before you send a message

A few details help us help you faster.

01 / ORDER

Have the order number ready

For warranty or delivery questions, include the Amazon order number associated with the game table.

02 / MODEL

Identify the product

Share the product name, table size and any label information that helps confirm the exact model.

03 / DETAILS

Describe what you see

Explain the question clearly and include photos when they can show a part, fit or condition more precisely.

Quick answers

Shipping, setup and return guidance may already be waiting.

Visit the Rioloiuy FAQ for practical answers about delivery, choosing a table, assembly, maintenance, warranty coverage and Amazon returns.